Terms of Service

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using this website and our Singapore Arrival Card application assistance services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

We provide an online platform that assists travelers in preparing and submitting applications for the UK Electronic Travel Authorization (SGAC). Our services include application review, error checking, document verification assistance, and customer support throughout the application process.

We are a private service provider and are not affiliated with any government agency. We provide assistance services for a fee in addition to any government fees that may apply.

3. User Responsibilities

When using our services, you agree to:

  • Provide accurate, current, and complete information in your application
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Comply with all applicable laws and regulations
  • Not use our services for any unlawful purpose

4. Payment Terms

All fees are clearly displayed before payment and are charged in US Dollars (USD). Payment is required at the time of application submission. We accept major credit and debit cards through our secure payment processor.

5. Processing Times

Processing times provided are estimates based on standard conditions. Actual processing times may vary depending on various factors including application volume and government processing times. We do not guarantee specific processing times.

6. Refund Policy

Please refer to our Refund Policy for detailed information about refunds and cancellations.

7. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of our company and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the services.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

10. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this website. Your continued use of our services after any changes constitutes acceptance of the new terms.

11. Governing Law

These terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be resolved through appropriate legal channels.

12. Contact Information

If you have any questions about these Terms of Service, please contact us through our Contact Form.